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280 W River Park Drive Suite 110 Provo, UT

Kayla Merrick


Office Administrator

Kayla Merrick joined the team in 2021, and has been greatly enjoying her time working the front desk. She graduated magna cum laude from Brigham Young University in December 2019, with a Bachelors Degree in English, and dual minors in Creative Writing and Japanese. She has lived in Utah all her life, aside from two years she spent in Japan, and speaks fluent conversational Japanese.


Kayla mostly works the phones for Cognitive FX, so if you’ve ever gotten a reminder call, chances are it was from her! When she isn’t working, she can be found either reading, writing, or working on one of her many DIY and craft projects.